Shipping policy

Shipping Policy for Pre-Orders

Thank you for choosing [OPENYOUREYES]! We appreciate your support and are excited to provide you with high-quality products. Below is our shipping policy for pre-orders to ensure a smooth and transparent experience for all our customers:

1. Pre-Order Duration: Pre-order durations may vary depending on the product. The estimated pre-order duration will be clearly stated on the product page.

2. Payment: Full payment is required at the time of placing the pre-order. We accept all major credit cards, PayPal, and other secure payment methods.

3. Estimated Shipping Date: We provide an estimated shipping date for each pre-order item. This date is subject to change due to unforeseen circumstances such as production delays or supply chain issues. We will communicate any changes to the estimated shipping date promptly via email.

4. Shipping Method: We offer standard and expedited shipping options for pre-order items. The shipping method selected during checkout will be applied once the pre-order item is ready to ship.

5. Shipping Charges: Shipping charges will be calculated based on the shipping method selected during checkout and the destination address. Shipping charges will be displayed before you complete your pre-order.

6. Shipping Notification: Once your pre-order item is ready to ship, you will receive a shipping notification via email with tracking information. Please note that the tracking information may take up to 24-48 hours to update.

7. Multiple Items: If your order includes both pre-order and in-stock items, we will ship the in-stock items separately according to our standard shipping policy. The pre-order items will be shipped separately once they become available.

8. International Shipping: We offer international shipping for pre-order items. International shipping charges and delivery times may vary depending on the destination country and customs regulations.

9. Order Changes and Cancellations: Changes or cancellations to pre-order items can be made within 24 hours of placing the order. After this time frame, changes or cancellations may not be possible. Please contact our customer support team for assistance.

10. Returns and Exchanges: Our standard return and exchange policy applies to pre-order items. Please refer to our Returns & Exchanges Policy for more information.

11. Customer Support: If you have any questions or concerns regarding your pre-order, shipping, or any other inquiries, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.

By placing a pre-order with [Your Clothing Brand], you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for your understanding and support!

If you have any further questions or need clarification on any aspect of our shipping policy, feel free to reach out to us at [openyoureyesapperal@gmail.com]